Learn what a remote access scam is, and how they often begin by tricking you into fixing a problem with your computer that doesn’t actually exist.
Remote access scams involve a scammer asking you to install software supposedly to:
None of these problems are real, and instead the software gives the scammer access to your computer so they can use it rremotely to steal money and your personal details.
While there are a few different approaches a scammer will use, all remote access scams involve you being contacted out of the blue by the scammer, by email, text, or most often a voice call.
Scammers have to talk you through some initial steps to give them access to your computer, and to get you interested they have to convince you it’s urgent. You should treat all unsolicited calls as suspicious and:
Most remote access scams just want you to pay for software you don’t need, but some can be more invasive and steal your money or personal details. You probably can’t get a refund on the useless software, but it’s important to still act quickly to protect your other finances and identity.