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Getting setup for video calling

In this course, you will learn what equipment you need in order to get set up for video calling. This includes a webcam, speakers/headphones, and a mic; these are commonly already built into your computer or mobile device.

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Using the internet

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In this course, you will learn all about browsing the internet. The course covers using a web browser to view websites, creating bookmarks and what copyright means online.

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What is a computer?

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Would you like to know the absolute essentials of what a computer is? In this course, you will learn about the components of a computer, including the screen, the keyboard and the mouse.

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How to use Skype

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In this course, you will learn how to set up and use Skype. What is Skype? It is software you can use on your computer or device that lets you make video and audio calls.

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Using online forms

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In this course you will learn what an online form is, how to fill in forms on a website and how to correct mistakes on them. The course will also show you the different ways to complete online forms, such as text boxes and multiple choice answers.

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What is a laptop?

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In this course you will learn about a laptop - what it is and the essentials of how to use one. You will learn about how to turn on and power a laptop as well how to use the keyboard and the trackpad.

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Avoiding scams and tricks

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We have all heard of the scams and tricks that can happen online, but in this course, you will learn that it's actually not that difficult to stay safe online, you just need to follow a few simple steps.

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How to use WhatsApp

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In this course, you will learn about WhatsApp. You will learn how to use WhatsApp to message your friends and family for free. This course will also teach you how to make free video calls using WhatsApp and how this may affect your data.

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What is a tablet?

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A tablet is like a handheld portable computer. In this course, you will learn how to navigate on the screen, how to type as well as how to use a touchscreen.

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Downloading and saving documents

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This course will teach you about how to download documents from the internet safely. This topic will look at different types of document formats and which ones are the safest to download.

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How to use FaceTime

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In this course you will learn how to use FaceTime - a service only offered on Apple devices. If you have an Apple tablet or phone, you can use FaceTime to video call to the other side of the road, or world, for free.

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Using search engines

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In this course, you will learn how to search for things on the internet using search engines such as Google. The course covers how to search for websites, using bookmarks and saving images and other files.

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What is a smartphone?

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This course will teach you the essentials of what a smartphone is and how to use one. This is the course for you if you don't know how to make a call on a smartphone or what it can do.

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Creating documents

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Being able to create documents using word processors like Microsoft Word or Google Docs is a useful skill because they are often used at work and they can help you with looking for a job. You can use it for personal reasons too such as writing a letter or for making notes.

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Help and support

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This course will teach you about how to get help and support to continue to interact safely online.

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Introduction to internet safety

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In this topic you will learn how to use the internet safely. The topic covers email safety, making credit card payments on the internet for online shopping, child safety and how to keep your personal data safe online.

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What is the internet?

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Are you a little unsure of what the internet is? In this course, you will learn about what makes up the internet and how you can access it.

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What is data?

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Data is the way you measure how much internet you use each month. Read more about what data is, how you measure it, and why it’s important to know how much you are using.

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Android phone: Interactive guide

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This interactive guide is a fun way to find out more about the features of your phone. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.

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Android tablet: Interactive guide

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This interactive guide is a fun way to find out more about the features of your tablet. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.

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iPhone: Interactive guide

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This interactive guide is a fun way to find out more about the features of your iPhone. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.

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Apps that come with your iPhone

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An iPhone comes pre-installed with a powerful range of apps that allow you to communicate with others, make secure payments, record notes, add reminders to your Calendar app and more!

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Apps that come with your Android phone

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An Android phone comes pre-installed with a powerful range of Google apps that allow you to communicate with others, make secure payments, record notes, add reminders to your Calendar app and more!

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Catch-up TV, YouTube and streaming apps

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Did you know that apps can transform your device into an entertainment hub? This course introduces you to free catch-up TV apps, paid streaming apps for movies and free apps to access podcasts and internet radio.

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Google maps, rideshare and transport apps

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This course introduces you to some really useful apps to help you get around. Whether you’re on a day out in town, or travelling in another city, the Location Services feature on your phone allows you to use a range of apps aimed at helping you get around.

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myGov, Medicare and finance apps

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From lodging a Medicare claim, to accessing your state’s online services and paying bills, this course introduces you to apps that give you access to essential services. You’ll also learn about apps that allow you to order food and grocery deliveries to your door.

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Introduction to email

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This course introduces you to how email works. You will learn what happens to emails when you send them, how you can use your email account for other things online, and what some of the important email terms and functions mean. There are also some basic email safety tips to help keep your privacy and account safe.

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How to set up and use Gmail

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Learn how to set up and manage a free Gmail account. In this course, we show you step-by-step how to send and reply to emails, manage your Inbox, block nuisance emails, report spam, manage attachments, check email headers, change your password, and even how to cancel your Gmail account. We also have a great advanced tips video to watch, plus more safety advice to keep your Gmail account secure.

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How to set up and use free Outlook email

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Learn how to set up and manage a free Outlook account. In this course, we show you step-by-step how to send and reply to emails, manage your Inbox, block nuisance emails, report spam, manage attachments, change your password, and even how to cancel your Outlook account. We also have a great advanced tips video to watch, plus more safety advice to keep your Outlook account secure.

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How to set up and use Yahoo Mail

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Learn how to set up and manage a free Yahoo Mail account. In this course, we show you step-by-step how to send and reply to emails, manage your Inbox, block nuisance emails, report spam, manage attachments, change your password, and even how to cancel your Yahoo Mail account. We also have a great advanced tips video to watch, plus more safety advice to keep your Yahoo Mail account secure.

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How to avoid common email scams

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In this course, we look at the tools you can use to keep your email account secure, how to minimise and report spam emails, plus tips on how email scams work and how to avoid them. You’ll also learn why you should use antivirus software to scan downloaded email attachments.

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How technology helps with health and wellbeing

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Learn how technology and apps can help you to set health goals, keep on top of your health and improve your general wellbeing. Find out what you can monitor using your smartphone and learn how smart watches can help provide a more accurate picture of your general health.

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Fitness apps and devices to monitor your health

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Learn in more detail how your smartphone and wearable technology, such as a smartwatch, can help you monitor your exercise and various aspects of your health to build a health profile.

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Ways to improve your wellbeing

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Find out how technology can assist you in other aspects of your overall health and wellbeing. Learn about Telehealth services with your GP and how you might use technology to focus on, maintain and improve your general wellbeing.

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Resources to help achieve your health goals

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Discover more detail on how you can use your Android or Apple smartphone to monitor your health and exercise. You’ll also learn about great resources you can use to maintain a healthy diet, general exercise and mindfulness and how you can incorporate these into a busy lifestyle.

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All about cloud subscription apps

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This course explains what a cloud subscription is and outlines some of the included features and apps that come with a typical free cloud subscription. You’ll learn how to find out if you already have a cloud subscription, and how you can sign up for one if you need to.

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Microsoft OneDrive apps

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Microsoft’s cloud subscription is called OneDrive. You’ll learn about what’s included with a free OneDrive subscription, and what’s on offer with a paid Microsoft 365 subscription.

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Advanced online security

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These exciting new courses introduce you to advanced ways of protecting your privacy and personal information online. Discover how to manage your passwords with a Password manager and install antivirus software to protect your devices from viruses and other malicious threats. You’ll also learn some other top tips for keeping you safer online.

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Apple iCloud apps

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Apple’s cloud subscription is called iCloud. Free iCloud accounts come with all Apple devices, and you can also create one using any other device. Free iCloud accounts include limited storage and access to useful apps. iCloud+ is a paid subscription that offers increased storage and access to useful apps.

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Google cloud apps

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Google has a range of cloud subscription services. In this course, you’ll learn about what’s included in both free and paid Google cloud subscription services when it comes to included cloud storage and access to Google’s vast offering of cloud apps.

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Other useful cloud apps

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This course introduces you to some other useful cloud apps that can help you to organise your photos and documents, make video calls with your friends and family and organise your next holiday!

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Managing passwords

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This course introduces you to the Password manager and how you can use it to manage all of your online passwords and accounts. You’ll learn the importance of using strong passwords and also discover the other benefits a Password manager can offer you.

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Service NSW

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Basic shapes representing basic knowledge

Internet banking

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Online banking offers you the convenience of accessing your money at any time. This course shows you how online banking works on your computer, smartphone and tablet. We also have our very own pretend bank, Squirrel Bank, where you can practise key online banking tasks like paying bills, transferring money and checking your balance.

Introduction to online banking for laptop and desktop computers

Introduction to mobile banking for smartphones and tablets

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Service Victoria

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Queensland government websites

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South Australia government websites

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State and territory government services online

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Interested in finding out how you can access concessions and rebates on your everyday expenses? Learn everything you need to know about accessing state and territory government services online! Explore how these online services can benefit you by saving you time and money all from the comfort of home.

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