Have you seen our Frequently Asked Questions?
You’ll find answers to commonly asked questions such as, How do I change my password? How can I update my Be Connected account with my new email address? and more.
Call our Be Connected helpline
You can call the Be Connected helpline on 1300 795 897, Monday to Friday, 9am – 5pm (AEST/AEDT).
Send us a message
Fill in the support request form with your question and one of our representatives will get in touch with you.
Visit a local network partner
We have thousands of community organisations across the nation that offer computer classes or help with technology-related issues you may have. See Computer classes near you to search for a local centre.