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How to scan QR codes
Find out all you need to know about QR codes: what they are, how to scan them, and what to do when they don’t work.
How to create a passkey in myGov
Find out how to create a myGov passkey, a password-less and secure option to sign in to your account.
What is AI?
A beginner’s guide to artificial intelligence (AI); what is it and how it’s being used today. Find out how you may already be interacting with AI without realising.
How to spot a fake email
Tips to help you spot the signs of a scam email. Test your skills with a quiz.
How to deactivate or delete Facebook
Find out how you can temporarily deactivate or permanently delete Facebook.
How to search like a pro
Get better results on Google and other search engines with these useful tips.
PayID: what is it and how does it work?
PayID is a fast and easy way to make and receive payments with your mobile number or email address.
How to stay safe on Facebook
Help make your experience on Facebook a positive one by following these tips.
Podcasts: what are they and how to listen to them
Discover the wonderful world of podcasts in three steps. To help you get started we share our favourites.
How to protect your privacy online
Start practising good online safety habits with these tips to help you protect your personal information online.
How to choose mobile phones for seniors
Before you buy a new mobile phone, read our tips to help you find the right one for you.
Identity theft: what is it and how to avoid it
Find out why it’s important to protect yourself from identity theft and where to go for help when you need it.
Data breaches: what to do and how to protect yourself against scams
Find trusted and reliable sources of information you can turn to for advice and help.
Streaming services: how to watch Netflix, Stan and more
Streaming services have changed the way we consume TV shows and movies. Explore the top streaming services in Australia and find out how to watch them on your TV.
How to block emails, and other common email questions answered
A collection of frequently asked questions about email, including how to block emails, how to stop emails going to junk, and much more.
How to save money on petrol
Fuel price apps can help you save money by comparing petrol prices near you.
myGov has a new look
myGov has had a makeover. Find out what the new features mean for you.
Gumtree scams: how to avoid them
Selling on Gumtree is a great way to declutter and make extra cash. Find out how to spot the scammers.
PayPal: how does it work?
We answer the most asked questions about PayPal; how does it work? Is it safe? and more.
How to keep your grandkids safe online
If you have young children in your care who use the internet, this guide is for you.
How to prepare your digital legacy plan
Planning what happens to your online accounts is just as important as working out what will happen to your physical assets.
How to get proof of your COVID-19 vaccination
Find out how to access your COVID-19 digital certificate via myGov and the Express Plus Medicare app. Even when you don’t have a smartphone.
Elder financial abuse: how to spot the signs
Your digital skills can help protect you against financial abuse. Find out how.
How to improve your mental health
Your mental health deserves your attention. Discover ways you can improve your well-being.
How to stop unwanted calls
Find out how to stop telemarketing calls, block calls on your mobile, and avoid phone scams.
eScript: what is it and how does it work?
Convenient and paperless, eScripts are a great alternative to paper scripts. Find out what you need to know about them.
Virtual travel during COVID-19
Thanks to today’s technology, you can visit world famous sites without leaving your home.
What is 'the cloud' and do I need it?
Discover popular cloud services offering free storage and what you need to consider when choosing one.
What does the WhatsApp privacy update mean for you
Find out what the WhatsApp privacy update is all about, and what alternative messaging apps are available.
Helpful apps to entertain and inform
There are literally millions of apps that can help you do just about anything. We take a look at a few of them.
Alternative search engines to Google
What other reputable search engines are out there? We show you a few alternatives to Google.
QR Codes
We’re being asked to check in via QR codes. Find out how to scan them with our step-by-step video.
Tablet vs Laptop - which should you choose?
We compare some of the main features of tablets and laptops to help you decide.
How to save money on your mobile data
Knowing when to connect to the internet using mobile data on your device can save you money.
How to help others get online
Know someone that would benefit from being online? Find out how you can help.
What you need to know about shopping online
Know your rights when you shop online and what to do if things go wrong.
Top tips for managing and adding apps
Discover useful apps and tips to safely add and manage apps on your smartphone.
Is it time to give online banking a go
Explore how online banking can work for you plus tips for banking safely online.
How to spot fake news
Fact or fiction? Find out how to spot a fake news story online.
Tax and Medicare Scams
Ellen fell for a Medicare scam. Find out how you can learn from her experience.
Phishing scams explained
Find out what phishing scams are and how to protect yourself against them.
How to make video calls
Find out how to use popular video calling apps like Zoom, Skype and FaceTime.
Coronavirus
Discover how you can shop online and stay connected during self-isolation.
How to spot a scam
Learn how to spot and avoid tech support scams, romance scams, and more.
How to find where the fires are burning across Australia
Find reliable sources to track any fires near you or across Australia.
Tis the season to stay extra safe online
Learn how to spot and avoid common online shopping scams around Christmas.
12 things you need to know about the NBN
We answer some of the common questions about connecting to the nbn.