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State and territory government services online

Interested in finding out how you can access concessions and rebates on your everyday expenses? Learn everything you need to know about accessing state and territory government services online! Explore how these online services can benefit you by saving you time and money all from the comfort of home.

Introduction to myGov

Find out how myGov can make managing your online government services easy and convenient. We show you, step-by-step, how to set up and use your own myGov account safely, link your Medicare and other government services to your myGov, how to claim medical expenses and control who sees your My Health Record information.

Safety first

Safety first

Discover some of the essentials of cyber safety like how your browser can help keep you safer online, how to create and remember strong passwords, spot common scams like phishing scams, safely download documents including PDF files, learn about the different payment options, such as Apple Pay and Google Pay, for shopping in-store and online, as well as run antivirus software.

Introduction to buying and selling online

Learn how to stay safer when you buy and sell online from traditional retailers and online marketplaces, such as eBay. We also show you how to set up a PayPal account to pay for things online securely and how to protect your personal information and details while shopping online.

Introduction to online banking

Using your computer to control your finances can be done safely and securely at any time of the day or night. We show you how online banking works, how to get started and we have our very own pretend bank, Squirrel Bank, to help practise common online banking tasks on a desktop or laptop computer. The courses in this topic are:

Introduction to mobile banking

Using a bank's app on your smartphone or tablet to bank online is known as mobile banking. You can pay bills, transfer money and check your balance, all from the comfort of your armchair. In these courses, you will learn what you need to know about staying safer when mobile banking, and you will have an opportunity to practise key tasks in a safe environment with our Squirrel Bank practice activities.

Useful apps

From the apps that come with your smartphone, to those available from your device’s app store, there are apps that you can use throughout your day to make life more convenient. This topic shows you the apps that come built-in to your iPhone or Android phone and shows you how apps can transform your device into an entertainment hub! You’ll also learn about apps that help you access important services and apps to help you get around.

Setting up and using email

In these courses, we look at the big three free email services: Gmail, Outlook and Yahoo Mail. You will learn how free email works, how to set up and manage your email accounts, how to block nuisance emails, report spam, unsubscribe to newsletters, plus how to change your password and even cancel your email account. You will also learn what actions you can take to spot and avoid common email scams.