Browse topics

Browse topics

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Mobile banking basics practice area

Covering basic mobile banking tasks, such as:
  • logging on and off
  • checking a transaction
  • downloading a statement and more.
We have our Squirrel Bank practice tasks ready for you to hone your skills on your smartphone or tablet in a safe environment.

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Managing funds with mobile banking practice area

Building on the skills learned in the Mobile banking basics practice area course, we look at more advanced mobile banking tasks, including:
  • transferring funds
  • paying bills
  • setting transaction limits.
The Squirrel Bank practice activities in this course allow you to perfect these more advanced mobile banking skills on your smartphone or tablet – at your own pace and in safety.

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Essentials

Wifi symbol

What is Wi-Fi?

Wi-Fi is a convenient way to use the internet without having to connect your devices to your internet with cables. Learn more about how to connect to Wi-Fi in your home and what the difference is between Wi-Fi and 4G or 5G mobile networks.

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Family tree diagram

Researching family history

We show you how to get started researching your family history online. With tips and tricks on how to get the most out of the internet, step-by-step guides on starting to build your own family tree and much more, you’ll be your family’s ancestry champion in next to no time! There’s also a wonderful free eBook “Meet Your Ancestors” for all our registered users. Make sure you log in to download your copy today.

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Essentials

Icon of user touching app icon on mobile device

What is an app?

In this course, we take a look at what apps do, why we need them, which apps need the internet access, and which ones can work happily without it. We also learn how to stay safe when downloading and using apps.

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Basic shapes representing basic knowledge

All about Apple iPhones

This topic shows you how to set up and customise your new or pre-owned iPhone, and do more with it like take and edit photos, block nuisance callers, set your phone number to private, save files and listen to podcasts.

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Resetting your pre-owned iPhone

Resetting your pre-owned iPhone

This course is for anyone who has just been given a pre-owned iPhone and wants to remove the previous owner’s details in readiness to set it up for their own personal use.

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Resetting your pre-owned Android phone

Resetting your pre-owned Android phone

This course is for anyone who has just been given a pre-owned Android phone on a permanent basis, and wants to remove the previous owner’s details in readiness to set it up for their own personal use.

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iPad: Prepare to set up

Resetting your pre-owned iPad

This course is for anyone who has just been given a pre-owned iPad for their permanent use, and wants to remove the previous owner’s details in readiness to set it up for their own personal use.

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Games centre - crossword icon

Games for laptop and desktop computers

Test your memory or tease your brain with these games, designed for use on a laptop or desktop computer.

  • Jewel match
  • Word up!
  • Crossword
  • Easy threesy
  • Great minds
  • Memory game
  • Spot the difference

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All about Android phones

This topic shows you how to set up and customise your new or pre-owned Android phone, and do more with it like take and edit photos, block nuisance callers, set your phone number to private, save files and listen to podcasts.

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Windows desktop: Interactive guide

Windows desktop: Interactive guide

This interactive guide is a fun way to find out more about the features of your Windows desktop computer. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.

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Windows laptop: Interactive guide

Windows laptop: Interactive guide

This interactive guide is a fun way to find out more about the features of your Windows laptop computer. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.

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Apple desktop: Interactive guide

Apple desktop: Interactive guide

This interactive guide is a fun way to find out more about the features of your Apple desktop computer. Simply click on one of the pulsing circles to see short, easy-to-follow demonstrations and information cards.

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Apple laptop: Interactive guide

Apple laptop: Interactive guide

This interactive guide is a fun way to find out more about the features of your Apple laptop computer. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.

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All about Apple iPads

This topic shows you how to set up and customise your new or pre-owned iPad, and do more with it like take and edit photos, block nuisance messages, as well as save files and listen to podcasts.

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All about myGov

myGov is a website that lets you access your important government service accounts securely from one place. Find out how myGov works and how it can benefit you in this interesting course.

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Getting started with online banking

In this course you will learn what you need to know about online banking and how you can stay safer while banking online.

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Buying and selling online overview

In this course, you will learn about the basics of buying and selling goods online. You’ll be introduced to some of the most well-known online retailers and marketplaces, and learn how shopping online from the safety and comfort of home can benefit you.

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Choosing a data plan

Choosing a data plan

Getting the right data plan for you is key to keeping costs down and understanding what you’re paying for. Learn more about different types of data plans for your home and mobile internet in this course.

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All about Android tablets

This topic shows you how to set up and customise your new or pre-owned Android tablet, and do more with it like take and edit photos, block nuisance callers, as well as save files and listen to podcasts.

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Essentials

Home icon with wifi symbol

Home networks

A home network lets you use any number of devices on one home internet plan. Read about what you need for a home network, how to set it all up, and different ways to connect to it.

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Globe icon

Exploring Google Earth

Have you ever wanted to see the Sphinx, visit the Taj Mahal, or look at the Colosseum in Rome, but never had the opportunity to see them in person? Well, you can do all this and more using the amazing, free Google Earth website. In this first of three courses on Google Earth, we show you how to set yourself up, how to use the controls and how to navigate to visit the wonders of the world.

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Essentials

Icon of user holding tablet device with tick on screen representing successful app install

Getting apps

With more than five million apps available, it's easier than you might think to find what you are looking for. In this course, we find out how to search for and find different types of apps using the App Store (for Apple devices) and the Google Play Store (for Android devices). We also learn how ratings and reviews help you select the best app for your needs and budget.

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Basic shapes representing basic knowledge

The absolute basics

New to computers? This is the perfect place to start. Learn the essentials of using a computer, laptop, tablet and smartphone, and find out about the internet, web browsers, web addresses and search engines.

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Setting up your new iPhone

Setting up your new iPhone

This course is for anyone who has a brand new iPhone, or has completed the Resetting your pre-owned iPhone course above. This course shows you step-by-step how to set up your iPhone safely from scratch, including how to create an Apple ID.

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Android phone: Set up

Setting up your new Android phone

This course is for anyone who has a brand new Android phone, or has completed a reset of a pre-owned Android phone. This course shows you step-by-step how to set up your Android phone safely from scratch.

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Android tablet: Prepare to set up

Android tablet: Prepare to set up

This course is for anyone who has just been given a pre-owned Android tablet and wants to remove the previous owner’s details in readiness to set it up for their own personal use.

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Android tablet: Set up

Android tablet: Set up

This course is for anyone who has a brand new Android tablet, or has completed course 1 above. This course shows you step-by-step how to set up your Android tablet safely from scratch.

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Basic geometric shape representing foundational knowledge

Getting to know your device

This topic will teach you the basic functions of a keyboard, mouse and computer, including how to change settings and manage your files.

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Basic shapes representing basic knowledge

Apple iPhone: Getting started

Getting started on your iPhone is easier than you may think. This topic shows you how to set up and customise your iPhone with helpful step-by-step videos and a fun interactive guide that shows you all the features you need to know about.

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Setting up your new iPad

Setting up your new iPad

This course is for anyone who has a brand new iPad, or has completed the Resetting your pre-owned iPad course. This course shows you step-by-step how to set up your new or reset iPad safely from scratch.

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Windows laptop: Prepare to set up

Windows laptop: Prepare to set up

This course is for anyone who has been given a pre-owned Windows laptop computer and wants to remove the previous owner's details in readiness to set it up safely for their own personal use.

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Apple desktop: Prepare to set up

Resetting your pre-owned Apple laptop computer

This course is for anyone who has been given a pre-owned Apple laptop computer on a permanent basis, and wishes to remove the previous owner's details in readiness to set it up safely for their own personal use.

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Apple desktop: Prepare to set up

Resetting your pre-owned Apple desktop computer

This course is for anyone who has been given a pre-owned Apple desktop computer on a permanent basis, and wants to remove the previous owner's details in readiness to set it up safely for their own personal use.

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Games centre - crossword icon

Games for smart devices

Test your tapping, swiping and zooming skills with these fun games, designed for use on a smart phone or tablet.

  • Jewel match
  • Word up!
  • Night piano
  • Fill
  • Fruit swipe
  • Car park
  • Hidden objects

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All about data

All about data

Everything you need to know about data: what it is, the difference between home internet and mobile data, how to switch to Wi-Fi on your mobile, plus tips to help you save money when at home or away.

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Practice area for smartphones and tablets

Build your tapping, swiping, scrolling and zooming skills and learn how to use key features of smart devices at home or out and about. These activities are perfect for beginners working on a smartphone or tablet.

  • Tapping and swiping
  • Scrolling and zooming
  • Using the on-screen keyboard
  • Closing pop ups
  • Using the search feature
  • Using other touchscreens (ATM)

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Setting up myGov

This course shows you, step-by-step, what you need to set up a myGov account and then how to set it up safely, sign in and customise your account settings.

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Setting up online banking

Learn how to set up an online bank account and what to expect when you use it for the first time.

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How to pay online

Build your confidence by learning how to pay for items safely online. This course compares some of the different payment methods available, including direct deposit and credit/debit card. You will also be introduced to PayPal, and learn how this popular service can be used to pay for online purchases safely and securely.

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Icon person on laptop computer with coffee

Online hobbies

Time for a bit of fun. Learn how you can build your family tree, travel to places far and wide without leaving your chair, and how to create your very own blog to share your experiences and knowledge.

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Managing your data

Managing your data

This course will give you top tips and tricks to managing your data. You can also learn what happens if you use too much data and how to avoid extra costs.

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Essentials

Coffee cup with wifi symbol

Wi-Fi on the go

You can connect to the internet from Wi-Fi that isn’t your own, and in this course you’ll read about how to connect and safely use Wi-Fi in places such as shops, libraries, cafes and airports.

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Compass icon

Google Earth - more than a map

In this course, we build on our knowledge from the Exploring Google Earth course, and delve deeper into the fantastic resources available. We look in more detail at the best way to navigate the globe, find out more information and use Google Voyager to whisk you away on a globe-trotting adventure!

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Icon of touchscreen device with array of app icons, one highlighted.

All about apps

This topic takes you into the world of apps, or Applications, the little amazing programs that can help you do almost anything. Find out what apps are and how to find them using the App Store and Google Play Store.

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Essentials

Icon of user swiping right on tablet device

Managing and deleting apps

What do you do if your app isn't working properly? In this course, we find out how you can close or delete a misbehaving app, the importance of keeping apps up to date, and how to control how much mobile data your apps are using.

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iPhone: Security & Privacy

iPhone: Security & privacy

A guide to making sure your iPhone is secure to protect your privacy. This course shows how to create a passcode, adjust the screen lock time, add Face ID and test your new security settings.

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Android phone: Security & privacy

Android phone: Security & privacy

A guide to making sure your privacy is protected by using your Android phone's security features. We show you how to set up a new, or change an existing,  Personal Identification Number, or PIN, and how to use your fingerprint to unlock your phone using its Fingerprint security feature.

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Games centre - crossword icon

Games centre

Life would be very dull without some playtime. Test your memory and tease your brain with our games for computers, while our games for smart devices work your tap, swipe and zooming skills.

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