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Browse topics

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Android tablet: Security & privacy

Android tablet: Security & privacy

A guide to making sure your Android tablet is set up securely including an overview of the main security and privacy settings and what they do.

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Apple iPad: Security and privacy

iPad: Security and privacy

A guide to making sure your iPad is set up securely including an overview of the main security and privacy settings and what they do.

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Windows desktop: Prepare to set up

Windows desktop: Prepare to set up

This course is for anyone who has been given a pre-owned Windows desktop computer and wants to remove the previous owner's details in readiness to set it up safely for their own personal use.

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Practice area

Practice area

Perfect for beginners, these activities help you to build your mouse and keyboard skills for computers, as well as the essential skills you need to use a smart device like tapping, swiping, scrolling and zooming.

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Windows laptop: Set up

Windows laptop: Set up

This course is for anyone who has a brand new Windows laptop computer, or has just completed the 'Windows laptop: Prepare to set up' course above. This course shows you step-by-step how to set up your laptop safely from scratch.

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Setting up you new Apple laptop computer

Setting up your new Apple laptop computer

This course is for anyone who has a brand-new Apple laptop computer, or has just completed the 'Resetting your pre-owned Apple laptop computer' course above. This course shows guides you through all the steps in the setup process.

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Windows desktop: Set up

Setting up your new Apple desktop computer

This course shows you, step by step, how to set up your brand new or reset Apple desktop computer safely from scratch, including how to create a new Apple ID, as well as guidance on how to answer the many sections and questions encountered during the setup process.

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Apple iPhone - Doing more

Have fun and stay safer with your iPhone. We show you how to use the camera to take and share great photos, how to block nuisance callers, and get some peace and quiet with the clever Do Not Disturb feature. We also look at how you can save and easily find files on your phone, and how to enter the wonderful world of listening to radio podcasts.

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Linking services in myGov

One of the best things about a myGov account is you can access all of your online government services with one username and password by linking them to your account. In this course, we show you how to link and then access your services, such as Medicare, ATO, Centrelink and more.

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Introduction to buying and selling online

Learn how to stay safer when you buy and sell online from traditional retailers and online marketplaces, such as eBay. We also show you how to set up a PayPal account to pay for things online securely and how to protect your personal information and details while shopping online.

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Online banking basics practice area

Covering basic online banking tasks, such as:

  • logging on and off
  • checking a transaction
  • downloading a statement and more.

We have our Squirrel Bank practice tasks ready for you to hone your skills on your desktop or laptop computer in a safe environment.

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How to buy online using eBay

Once you understand the basics of safer buying and selling online, it’s time to learn about one of the world’s biggest online marketplaces: eBay! You’ll learn about the two different ways goods are sold on eBay – auction and Buy It Now – and what happens after you buy an item.

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Home data vs mobile data

Home data vs mobile data

You have separate data plans for your home internet and your phone internet. This course will help you navigate the differences and how to pay less for more.

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PC screen with power on icon on screen

Windows desktop: Getting started

Set up and personalise your Windows computer (or PC) with helpful, step-by-step videos and a fun interactive guide that shows you all the features you need to know about.

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Essentials

Network tower symbol

Mobile networks

Mobile networks are similar to Wi-Fi but are specifically for small and mobile devices such as smartphones. This course will teach you about which mobile internet plans you can purchase and how to choose one to suit your needs and budget.

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Open eye icon

Beyond Google Earth

Here we explore more about Google Voyager and find out about Google Earth’s companion website - Google Arts & Culture. Visit the great museums and art galleries of the world to see your favourite artist’s creations in incredible detail, even down to the very brushstrokes on the canvas. You can also read about your favourite author, take quizzes on the world of nature and many other fascinating treasures to discover. This course completes the overview to the wonderful world of Google Earth, Google Voyager and Google Arts & Culture, and shows you how to use them all together.

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Essentials

Icon of hand with index finger swiping app gesture

App tips and tricks

If you have a lot of apps on your device and are finding it difficult to locate the one you want, then this is the course for you. We show you how to organise your apps so you can find what you are looking for easily. We also show you how to manage those little messages that pop up from time to time – known as notifications – plus handy hints for saving money by controlling app costs.

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iPhone: Accessibility

iPhone: Accessibility settings

Learn how your iPhone can assist your day-to-day living, including useful features like enlarging text, using the LED Flash for alerts, voice-to-text, magnifying glass and more.

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Laptop with power icon on screen

Windows laptop: Getting started

Set up and personalise your Windows laptop (or PC laptop) with helpful, step-by-step videos and a fun interactive guide that shows you all the features you need to know about.

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Android phone: Accessibility

Android phone: Accessibility settings

Learn how your Android phone can assist your day-to-day living, including useful features like dictation, using your phone's camera as a magnifier and more.

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Android tablet: Accessibility

Android tablet: Accessibility

Learn how your Android tablet can assist your day-to-day living, including useful features like voice-to-text, magnifying glass and more.

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Apple iPad: Accessibility

iPad: Accessibility settings

Learn how your iPad can assist your day-to-day living, including useful features like voice-to-text, magnifying glass and more.

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Windows desktop: Set up

Windows desktop: Set up

This course is for anyone who has a brand new Windows desktop computer, or has just completed the 'Windows desktop: Prepare to set up' course above. This course shows you step-by-step how to set up your computer safely from scratch.

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Mac desktop screen with power on icon on screen

Apple desktop: Getting started

Set up and personalise your Apple desktop computer (or iMac) with helpful, step-by-step videos and a fun, interactive guide that shows you all the features you need to know about.

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Windows laptop: Security and privacy

Windows laptop: Security and privacy

Learn about your laptop’s security and privacy features, including how to sign into your laptop and how to check for software updates.

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Apple laptop: Security and privacy

Apple laptop: Security and privacy

Learn about your laptop's security and privacy features, including how to sign into your laptop, how to lock it when you're not using it and how to make sure you keep your software up to date.

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Windows desktop: Security and privacy

Apple desktop: Security and privacy

Learn about your computer's security and privacy features, including how to lock your computer, automatically receive software updates, and how to secure your webcam.

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Laptop with power icon on screen

Apple laptop: Getting started

Set up and personalise your Apple laptop (or MacBook) with helpful, step-by-step videos and a fun, interactive guide that shows you all the features you need to know about.

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Claiming Medicare with myGov

Find out how to submit a Medicare claim using myGov. No more taking a number and queuing up in a Centrelink office – you can submit your claim and receive a refund from the comfort of home by following the steps in this course.

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Managing payments online practice area

Building on the skills learned in the Online banking basics practice area course, we look at more advanced online banking tasks, including:

  • transferring funds
  • paying bills
  • setting transaction limits.

The Squirrel Bank practice activities in this course allow you to perfect these more advanced online banking skills on your laptop or desktop computer – at your own pace and in safety.

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How to sell online using eBay

This course will introduce you to the process of selling items safely on eBay. You’ll be introduced to the selling process from start-to-end, and what to expect once you have sold an item. You will also learn about your responsibilities as a seller on eBay, and what you can do to increase your odds of selling an item.

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Researching and booking travel online

This exciting topic shows you everything you need to know about safely researching and booking travel online. You’ll find out some key tips for finding the best deals online, how you can safely access your finances while travelling and what you need to do if you plan on travelling with medications.

You’ll follow along as we take you travelling in Australia and overseas and discover how your mobile device can help to make your trip safe and enjoyable.

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Going overseas

Going overseas

It can be tricky to know what settings to adjust on your phone when you’re gong overseas, but this course will help you learn what to switch on and off to suit your travel needs and budget.

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Identifying and avoiding scams

The rate of online scams is increasing and scammers are becoming more sophisticated in their approach to potential victims. These courses outline some of the most common online scams and how you can identify them. Learn what you can do to protect yourself from being scammed, and what to do in the unfortunate case that you’re the victim of a scam.

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Computer screen with article text document

Blogs - online journals

Have you ever wanted to write about your hobbies or interests and share them with your friends, family or the community at large? This course takes you step-by-step through setting up your first blog (short for web log, or online journal), using free resources on the internet. You don’t need to know anything about coding or creating websites - it’s all taken care of as part of the service. We show you safety tips and tricks on becoming a published blogger, and how you can control who can see your journals, or posts. This is a fun activity that you can create and update whenever you have the time, and lovely way to share your knowledge and interests with the world.

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iPhone: Systems settings

iPhone: System settings

Learn to customise your iPhone to suit you, including how to access the Sounds & Haptics menus, change your ring tone and alerts, and manually set the date and time zone.

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Android phone: System settings

Android phone: System settings

Learn to customise your Android phone to suit you, including changing your ring tone and alerts, adjusting volume and system sounds, date and time zone and more.

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Android tablet: System settings

Android tablet: System settings

Learn to customise your Android tablet to suit you, including changing your ring tone and alerts, setting your preferred language, date and time zone and much more.

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Safety first2

Health, wellbeing, technology and you

Interested to know how apps, devices and technology can help you to improve and maintain your health and general wellbeing? In this topic, we explore how wearable devices and smartphones can monitor and track your health and how you can use online resources to improve your wellbeing. You’ll also learn how to find nutritious recipes, all about Telehealth appointments with your GP and how technology can remind you to exercise, take medication and unwind after a busy day.

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Apple iPad: System settings

iPad: System Settings

Learn to customise your iPad to suit you, including changing your ring tone and alerts, adjusting the date and time zone and much more.

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Windows desktop: Security and privacy

Windows desktop: Security and privacy

Learn about your computer’s security and privacy features, including how to sign into your computer and how to check for software updates.

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Windows laptop: Accessibility

Windows laptop: Accessibility

Learn how your Windows laptop computer can assist your day-to-day living, including how to make text easier to read on the screen, how to control the speed and size of your mouse pointer, and how to use voice commands.

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Apple laptop: Accessibility

Apple laptop: Accessibility

Learn how your Apple laptop computer can assist your day-to-day living, including how to make text easier to read on the screen, how to control the speed and size of your mouse pointer, and how to use voice commands with your computer's 'personal assistant', Siri.

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Apple desktop: Accessibility

Apple desktop: Accessibility

Learn about some of the accessibility features of your Apple computer, including how to make text and images bigger, how to make your mouse easier to use, and how to set up and use Apple's digital assistant, Siri.

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My Health Record and myGov

This course shows you what My Health Record is, how it works, how to set it up and how you can control what information it contains and who can see it – all with a single, secure sign in using your myGov account.

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Selling on eBay: case study

In this course you’ll meet Antonio, who is in the process of downsizing from a large home to a small apartment. Instead of throwing his unwanted items into landfill, Antonio decides to list them on eBay to see if anyone is interested in buying them. Receiving money for unwanted items can be a win/win!

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How to use Zoom

Zoom is a video-conferencing application that allows you to connect with people anywhere in the world in real-time. This course will show you how to safely create a Zoom account and download the Zoom app. You will then learn how to set-up a Zoom call and invite friends and family to join your call.

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iPhone: Quick settings

iPhone: Quick settings

We show you how to access your iPhone's Control Centre to add or delete quick settings. We also show you how you can adjust the screen brightness, volume, wireless connections and more.

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Android phone: Quick settings

Android phone: Quick Settings

That handy little menu that you can call up anytime. The Quick Settings screen allows you to add and delete shortcuts, change the screen brightness, sounds, wireless connections and more.

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Android tablet: Keyboard and screen

Android tablet: Keyboard and screen

Learn how to use your Android tablet’s keyboard, and how to adjust the screen brightness so it’s just right for you.

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