A scam that works by a criminal contacting their intended victim via phone, SMS or email falsely claiming to be a reputable or familiar company with the aim of obtaining their personal details.

Also called 'robocall'. A phone call (often used by scammers) that delivers pre-recorded messages through auto-dialling millions of people per day. If you answer the phone and hear a pre-recorded message, you are listening to a robot call.

A scam that works by a criminal adopting a fake online identity to gain a victim's trust and affection under the illusion of romance.