Welcome. The courses in this topic are for anyone with a new or pre-owned iPhone. We show you how to set up your phone safely, and customise it to suit your needs.

We have a fun interactive guide where you can learn about the features of your phone, step by step videos for you to watch, and handy guides for you to print and keep.

To ensure you can easily follow our courses, and to keep your device secure, we recommend you keep your software up to date. Our handy printable guide shows you how to do this.

If you’re unsure if you have an iPhone or an Android phone, you can easily find out by looking at the back of your device. You may need to remove any additional protective covers first. This can be fiddly, so you might like to ask a friend to help you do this.

If you can’t see the Apple logo, you most likely have an Android phone and should look at our Android phone courses. If you can see an Apple logo on the back of your phone, then you have an iPhone and you are ready to begin.