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Apple iPhone: Get started

Welcome. The courses in this topic are for anyone with a new or pre-owned iPhone. We show you how to set up your phone safely, and customise it to suit your needs.

We have a fun interactive guide where you can learn about the features of your phone, step by step videos for you to watch, and handy guides for you to print and keep.

To ensure you can easily follow our courses, and to keep your device secure, we recommend you keep your software up to date. Our handy printable guide shows you how to do this.

If you’re unsure if you have an iPhone or an Android phone, you can easily find out by looking at the back of your device. You may need to remove any additional protective covers first. This can be fiddly, so you might like to ask a friend to help you do this.

If you can’t see the Apple logo, you most likely have an Android phone and should look at our Android phone courses. If you can see an Apple logo on the back of your phone, then you have an iPhone and you are ready to begin.

Apple product with visible apple logo
iPhone: Interactive guide

iPhone: Interactive guide

This interactive guide is a fun way to find out more about the features of your iPhone. Simply click on one of the pulsing circles to see short, easy to follow demonstrations and information cards.
iPhone: Prepare to set up

iPhone: Prepare to set up

This course is for anyone who has just been given a pre-owned iPhone and wants to remove the previous owner’s details in readiness to set it up for their own personal use.
iPhone: Set up

iPhone: Set up

This course is for anyone who has a brand new iPhone, or has completed course 1 above. This course shows you step-by-step how to set up your iPhone safely from scratch.
iPhone: Security & Privacy

iPhone: Security & privacy

A guide to making sure your iPhone is set up securely including an overview of the main security and privacy settings and what they do.
iPhone: Accessibility

iPhone: Accessibility

Learn how your iPhone can assist your day-to-day living, including useful features like voice-to-text, magnifying glass and more.
iPhone: Systems settings

iPhone: Systems settings

Learn to customise your iPhone to suit you, including changing your ring tone and alerts, setting your preferred language, date and time zone and much more.
iPhone: Quick settings

iPhone: Quick settings

That handy little menu that you can call up anytime. The quick settings menu allows you to add and delete shortcuts, change the screen brightness, contrast and more.
iPhone: Notifications

iPhone: Notifications

Find out what notifications are and how to manage them so you can get messages and alerts when you need them.