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How to call emergency services from your Android phone's lock screen
Discover how to quickly contact and share your location with emergency services.
Online Course
How to send an SMS to an emergency contact on an iPhone
Use the emergecy SOS feature to share your location with your emergency contact.
Online Course
How to hotspot on an Android phone
Use Hotspot to share your internet connection with your other devices.
Online Course
How to hotspot on an iPhone
Use Hotspot to share your internet connection with your other devices.
Online Course
How to send an SMS to an emergency contact on an Android phone
Use the emergecy SOS feature to share your location with your emergency contact.
Online Course
How to scan a QR code with your Android phone
Use the camera on your Android phone to scan a QR code.
Online Course
How to call emergency services from your iPhone's lock screen
Discover how to quickly contact and share your location with emergency services.
Online Course
How to scan a QR code with an iPhone
Use the camera on your iPhone to scan a QR code.
Online Course
How to exclude results from Google search
Learn how to exclude certain criteria from your search for reliable results.
Online Course
Using Google to search a specific website
Learn how to limit your search to a specific website for reliable results .
Online Course
How to perform a Google reverse image search
Learn to perform a reverse image search to find information about an image.
Online Course
How to filter Google search results
Learn how to filter Google search results to find what you need online.
Online Course
Understanding Google search results
Learn how to find the most relevant item from the list of Google search results.
Online Course
Top tips for finding what you want with Google search
Top tips for using Google search to find what you want online.
Online Course
The basics of searching with Google
Learn how Google search works and how to perform a basic search.
Online Course
What to do when your mobile phone isn't charging
Learn what steps to take if your smartphone or device isn’t charging.
Online Course
How to use Gemini on your Android phone
Discover how to set up and use the Gemini voice assistant your Android phone
Online Course
How to use Siri on an iPhone
Discover how to set up and use the Siri voice assistant your iPhone.
Online Course
How to search for an app on your Android phone
Discover how to search for apps and other items on your Android phone.
Online Course
How to search for an app on your iPhone
Discover how to search for apps and other items on your iPhone.
Online Course
What to do when your device freezes
Learn what steps to take if your device stops working as expected or freezes.
Online Course
What to do when your home internet drops out
Learn what steps to take if your home internet connection isn’t working.
Online Course
How to take a screenshot on your Android phone
Learn how to take a screenshot on your Android phone
Online Course
How to take a screenshot on your iPhone
Learn how to take a screenshot on your iPhone
Online Course
How to make a claim using the Medicare Express Plus app
Learn how to submit a medical claim using the Medicare app.
Online Course
Using the Medicare Express Plus app main menu
Learn how to navigate the main menu of the Medicare app.
Online Course
Setting up the Medicare Express Plus app
Learn how to link the Medicare app to your myGov account.
Online Course
Introduction to the Medicare Express Plus app
Discover how to safely download and navigate the Medicare app.
Online Course
Sharing a file from your Windows computer to an iPhone
Discover how to transfer files from a Windows computer to an iPhone.
Online Course
Sharing a video from your iPhone to a Windows computer
Discover how to transfer videos from an iPhone to a Windows computer.
Online Course
Sharing photos from your iPhone to a Windows computer
Discover how to transfer photos from an iPhone to a Windows computer
Online Course
Sharing your location with Google Maps
Learn how to share your location using the Google Maps app route.
Online Course
How to plan a trip with Google Maps
Plan a trip to any location with Google Maps using the most efficient route.
Online Course
How to navigate with Google Maps
Discover how to navigate to a specific location using the Google Maps app.
Online Course
How to sign in to Google Maps
Discover how to sign in to Google Maps to personalise search results.
Online Course
Text or SMS scams
Learn how SMS scams work and how you can avoid them.
Online Course
How to share a contact from an iPhone
Discover how to share a contact from your iPhone via SMS.
Online Course
How to use Quick Share on an Android phone
Learn how to share content from your Android phone via Quick Share.
Online Course
How to use AirDrop on an iPhone
Learn how to share content from your iPhone via AirDrop.
Online Course
How to share a contact from an Android phone
Discover how to share a contact from your Android phone via SMS.
Online Course
How to connect a device to your iPhone via Bluetooth
Discover how to connect devices in your home or car to your iPhone via Bluetooth.
Online Course
How to connect a device to your Android phone via Bluetooth
Learn how to connect devices close to you to your Android phone via Bluetooth.
Online Course
Web tracking and data breaches explained
Learn how web tracking works and what to do if you’re involved in a data breach.
Online Course
How to block an email in Microsoft Outlook
Discover how to block nuisance or spam emails in Microsoft Outlook.
Online Course
How to block an email in Gmail
Discover how to block nuisance or spam emails in Gmail.
Online Course
How to block an email in Yahoo mail
Discover how to block nuisance or spam emails in Yahoo mail.
Online Course
How to block a number on an Android phone
Learn how to block nuisance callers on your Android phone.
Online Course
How to block a number on an iPhone
Learn how to block nuisance callers on your iPhone.
Online Course
What is an app?
Learn how to find new apps, how to safely choose and install an app on your device, and how to manage and organise all your apps.
Online Course
How to print the guide or save as a pdf
The new way to print or save the guide uses your home printer options and a lot less toner than before.
Online Course
100%
Completed on 28 May 2020
Closing pop ups
New to smartphones and tablets? Practice your swiping, scrolling and tapping here
Online Course
Get out of a right click menu
Practise closing the menu that appears when we click the right mouse button.
Online Course
How to close a pop up box
Find out how to close the boxes that sometimes appear on your computer screen.
Online Course
How to use Google search
Practise searching the internet using Google Search.
Online Course
Learn about the keyboard
Explore your keyboard and discover what the important keys do.
Online Course
100%
Completed on 21 May 2020
Scrolling and zooming
New to smartphones and tablets? Practice your swiping, scrolling and tapping here
Online Course
Search using the address bar
Discover how to search for information on the internet using the address bar.
Online Course
100%
Completed on 6 May 2020
Tapping and swiping
These important gestures allow you to unlock your device, make calls, and find apps.
Online Course
Type text into a text field
Practise typing text into a field on the internet or your computer.
Online Course
100%
Completed on 11 May 2020
Using other touchscreens
New to smartphones and tablets? Practice your swiping, scrolling and tapping here