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Welcome to the 'Introduction to the Medicare Express Plus app' video course. In this video, you'll learn what the Medicare app does, how it can help you, and how you can instal it on your mobile device. This demonstration uses the app on an Android phone, but the steps will be similar on an iPhone.
The Medicare app is a convenient way to do everyday Medicare tasks, such as make a claim, check your claims history, change your personal details, check your vaccination record. You can also use the app to see your Medicare card on the screen of your device.
The Medicare app is free to download and you can get it from your device's official app store. When you download an app for your mobile device, it's always safest to use the official app store. Let's download the Medicare app from the Google Play Store to our Android phone. From the Home screen, find the Google Play Store icon and tap it to open the app. The screen will show apps recommended by Google Play and ads for apps.
To find the Medicare app, tap the magnifying glass icon at the bottom right to begin a search, A Search bar will display at the top of the screen, tap in the Search bar and the keyboard will pop up. Then start typing 'Medicare app'. Some suggestions will appear below the Search bar, and you can tap on the one that's a match. A list of apps will appear. An app that's marked 'sponsored' is an ad and you can skip over it. Below it should be an app called Express plus Medicare. This is the name of the app on the Google Play Store. When you instal the app on your device, it will appear as Medicare. Tap it to see a preview of the app. Some details about the app will appear.
Check that the developer of the app is Services Australia. This means it's the right Medicare app. Tap the instal button to download the Medicare app to your device. When the download is finished, you will see the Open button appear on the screen. You can tap the Open button to open the Medicare app. Now, if you don't want to open the Medicare app right away, you can instead tap the Home button to return to the Home screen.
Whenever you're ready to open the app, swipe up from the bottom of the Home screen to view the Apps screen. The Medicare app will be the last icon on the screen. You might need to swipe the screen to the left to see it. Tap it to open the Medicare app.
You've learned what the Medicare app is and how it can be useful for some of the tasks you may need to do with Medicare. You've also learned how to safely download the app and instal it on your device. If you're unsure about any steps, you can rewind the video. If you're ready to move on, there are many other courses to explore on Be connected.