Getting started with shopping online


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Getting started with shopping online

A man doing some online shopping using his tablet computer

What's coming up

Online shopping can be a great time saver. It can also save you money, as you can compare prices before you shop and even read reviews about products before you buy them.

In this activity, you will find out about browsing for items online and adding them to your basket, using a product search to find the products you want, organising delivery for your shopping and finding great deals using price comparison websites.

Start activity
A child pushes a pram that has lots of shopping hanging off it

Katrina's day

Katrina finds shopping a bit of a chore. She doesn't enjoy the hassle of dragging the kids around and having to carry all of those bags home on the bus!

She has heard that shopping online is really easy and that everything can be delivered straight to her door. What's more, she can easily compare prices and find the best deals.

Searching for a product

Katrina wants to buy a DVD box set of her favourite TV show. As she knows the name of the product she's looking for, she's going to use the product search function. Let’s have a look at how to search for this product.

The next slide includes some steps to try yourself. Select the Continue button below to begin and then follow the instructions on the right of the screen.

Searching for your product

Searching for your product

This is an interactive activity that allows learners to practise searching for a product. This activity has no sound track and is made up of a number of images and text instructions with opportunities for the user to enter text or click on links as part of the exercise to search for a product.

This is to encourage confidence using the internet by practising a simple exercise in a simulated environment.

If a mistake is made during this exercise, there will be a prompt to ask you to try it again. If another mistake is made, the video will show you how to complete that section of the exercise.

Katrina's basket

As Katrina picks items she wants to buy, they're added to her basket (also known as a shopping cart).

She can view what's in her basket at any time by clicking the basket button in the top right-hand corner of the screen. If Katrina wants to buy more or less of something, she can change the number in the quantity box.

Shows there is one item in Katrina's shopping basket on the ABC Shop website

One more thing...

Katrina remembers she also wanted to look for a recipe book for her sister's birthday that is coming up. This time, she decides to use the browse function on the website to find the category she's looking for.

Click the Continue button to see the video.

A mobile phone showing Katrina calling on the screen with an answer and cancel call button on display

Registering online

Katrina is now ready to pay for items in her basket.

She sees she needs to register before she can pay for the items. She calls her friend Katie to find out if this is normal.

Her friend assures her that a lot of websites ask you to register before you can buy things. Katie adds that this usually includes a few basic contact details and your email address.

Example of an online sign up window that has some of Katrina's details filled in
Example of an online sign up window that has all of Katrina's details filled in including name, email, password and phone number

Katrina is also asked to choose a password. Katie explains she will use this to sign in to the website. Once Katrina is registered and signed in, she can pay for the items she's added to her basket.


eSafety Tip

A lot of websites have a guest checkout option which means you don't need to register with the website to buy things from it. If you choose 'guest checkout' you can purchase from the website without registering all your details, and so it's an excellent option if it's your first time using the website, or you don't think you'll buy things from it regularly.

Delivery options

Once Katrina has registered and is ready to buy her items, she will be asked to select the delivery option she would prefer.

Katrina can choose a delivery option based on how fast she wants the item to arrive and how much she is prepared to pay for delivery.

There's usually a charge to have your shopping delivered, which depends on how quickly you want the item to arrive. When you compare this against the costs and hassle of getting to the shops, you may think it's worth it.

Icon of a delivery truck

That's a wrap

Katrina now has everything she was looking for and has added it all to her basket. On the next slide, you can watch a video to see what Katrina does after she has added things to her basket.

Click the Continue button to see the video.

Shows the ABC shop website with the details filled out on the delivery address page

Back for more

When you register with a site, it can store useful information for you, like your shopping list from last time and your delivery address. This means you don't have to enter it all again each time you shop with them.

It also means that, if you want them to, the seller can send you offers on items you usually buy or might be interested in.

The extra mile

As well as being able to buy things, many shopping websites offer some other useful services. For example, they often provide:

  • A store locator.
  • Detailed product information.
  • Suggestions on how to use their products.
  • A price checker.
Map of Australia with a few locations pinpointed
A mock website showing price comparisons of digital cameras

In comparison

Some websites, such as,, and, let you compare the cost of services and products from lots of different companies.

On this sort of website, you type in details about the service or product you want to buy and a search engine returns a list of sellers and prices. You can then pick the company offering the lowest price or best service. It's a great way of finding the best deals!


Well done, you've come to the end of the Getting started with shopping online activity.

You've learnt how to browse for items on shopping websites and add them to your basket, as well as how to use the product search and organise delivery.

In the next activity, Shopping online payment methods, you'll start by learning about the different ways you can pay for things online.

A man shopping online on his tablet