I suspect I'm being scammed


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I suspect I’m being scammed

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What's coming up?

If you think you've been the victim of a scam, don't feel embarrassed and don't keep it to yourself. There are steps you can take to fix the problem, and to help other people avoid it as well.

This activity will walk you through those steps.

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Contact your bank

If you think you may have been scammed, the first thing you should do is contact your financial institution immediately to put a halt on any payments to the scammer. Most banks and credit unions are used to dealing with this type of situation and will be able to help you through the process.

A phone and a bank icon
A graphic of a suspicious character using a laptop next to the ScamWatch web address www.scamwatch.gov.au

Report a scam to the ACCC

You should report any scam to the Australian Competition and Consumer Commission’s (ACCC) ScamWatch website at www.scamwatch.gov.au.

The site may be able to provide more details about the particular scam, as well as information on future steps that you can take to help protect yourself. By reporting your experience to the ScamWatch site, your information may also help the ACCC track and identify the scammers.

Raise awareness

After you’ve spoken to your financial institution and reported the scam, contact anybody else you know who might also be a victim so that they can also contact their bank.

A photo of a man on the phone
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You've completed the I suspect I'm being scammed activity.

Lots of people fall victim to scams every day, and there are tools you can use and places you can go to get help. The most important thing is to take quick action, and don't be afraid or too embarrassed to deal with it.

In the next activity, I think my computer has a virus, we're going to talk about what you should do if you come up against another kind of problem: a computer virus.