All about Service Tasmania

Government services are important

There are lots of reasons you might need to access government services, from renewing your drivers licence, to searching for lost superannuation.

Until recently, accessing government services meant going into town to an office location, and waiting in the queue.

Nowadays, you can access most services from a website or from an app on your phone. Almost everything you need is at the click of your mouse (or tap of your finger).

What can government services do for me?

As well as helping you manage your personal information, such as ID and official address, you can also use government services to:

• Save money by applying for rebates
• Apply for discount or concession cards
• Find lost money
• See the rules or steps for things like making a will or selling your home
• Check things, like when your car registration is due for renewal.

Being able to do all this online or is much faster and easier than going into an office or even calling on the phone.

What you need to access government services

The way you access different Tasmanian government services depends on which service you are using.

You may need to provide information from a printed bill or notice, such as the Payment Number on your vehicle registration form.

Each service will let you know what you need to provide when you access that service online.

How do I access online services in Tasmania?

For residents of Tasmania, the government services website is called Service Tasmania. To visit, enter service.tas.gov.au in the search bar of your computer’s web browser.

What’s coming up in this course?

For the rest of this course, you will learn more about how to use the Service Tasmania website, and the different services you can access.

You’ll find out when you need to enter personal information, how to check essential everyday services, and even how to save money.

The Service Tasmania website is intended to make your life easier when it comes to accessing state government services.

You can always call

The Service Tasmania website contains a lot of information and has lots of different screens. If you just can’t seem to find what you need, don’t worry. You can always call on 1300 13 55 13 between 8:00am and 5:30pm on weekdays, and speak to a representative, who will help you get what you need.

Well done!

This is the end of the All about Service Tasmania activity. You’ve learned what the Service Tasmania website is and how it can help you access government services.

Up next is the How Service Tasmania uses your personal information activity, where you can learn about the kinds of personal information you may need to provide the Service Tasmania website, depending on what service you want to use.