All about wa.gov.au

Government services are important

There are lots of reasons you might need to access government services, from renewing your drivers licence to searching for lost superannuation funds.

Until recently, accessing government services meant going into town to an office location, and waiting in the queue.

Nowadays, you can access most services from a website or from an app on your phone. Almost everything you need is at the click of your mouse (or tap of your finger).

What can government services do?

As well as helping you manage your personal information, such as your ID and official address, you can also use government services to:

• save money by applying for rebates
• apply for discount or concession cards
• find lost money
• see the rules or steps for things such as making a will or selling your home
• check details, like when your car registration is due for renewal.

Being able to do all this online or via an app is much faster and easier than going into an office or even calling on the phone.

What you need to access government services

The way you access different Western Australian government services depends on which service you are using.

You may need to create an account with a username and password, for example when renewing your vehicle licence (registration).

Each service will let you know what you need to provide when you access that service online.

How do I access online services?

For residents of Western Australia, the government has different websites for different services. However, you can access these websites via the wa.gov.au home page. To visit, enter www.wa.gov.au in the address bar of your computer's web browser and press Enter After you've visited the site for the first time, you can drop the www from the web address and just type in wa.gov.au.

Coming up in this course

For the rest of this course, you will learn more about how to use the wa.gov.au website, and the different services you can access.

You'll find out when you need to enter personal information, how to check essential everyday services, and even how to save money.

The wa.gov.au website is intended to make your life easier when it comes to accessing government services.

You can always call

The wa.gov.au website, as well as the other Western Australian government websites, contain a lot of information, and have lots of different screens.

If you just can't seem to find what you need, don't worry. Each website has a Contact Us link, which will take you to a page with various contact options.

Well done!

This is the end of the All about wa.gov.au activity. You've learned what the Western Australian government website is and how it can help you access government services.

Up next is the Managing your personal information activity, where you can learn about the kinds of personal information you may need to enter in to Western Australia's government websites, depending on what service you want to use.