Using other
touchscreens (ATM)
In our modern world, there seem to be touchscreens just about everywhere. Whether we are using the self-checkout at the supermarket or finding a particular shop in a mall, we are often faced with sophisticated touchscreens that we have to tap to make selections.
Another common touchscreen device is the Automated Teller Machine (or ATM) at the bank or shopping centre. Most ATMs operate in a very similar way, so if they are very new to you, you might find this course helpful to familiarise yourself with how they work.
Below you will find three options for learning about ATMs.
- Watch it: There's a short video to watch, demonstrating how to use a typical ATM to withdraw some cash.
- Try it: For smart devices only. If you are using your smart device, why not have a go at using our practice ATM. This fun activity takes you through the steps to withdraw some cash from our Squirrel Bank machine!
- Read it: Read the steps in our handy guide that you can print or save for later. Available in different languages in the Print the guide section at the bottom of this page.
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Watch it
Watch a short video on using an ATM touchscreen.
Transcript
Most Automatic Teller Machines, or ATMs, have a big touchscreen and a keypad with physical buttons. The touchscreen shows instructions and banking options. The keypad shows numbers, plus Cancel, Clear and Enter keys.
To use an ATM, insert your card into the card reader. Then enter your PIN, when prompted, using the keypad.
For security, always cover your hand while you type the PIN.
If you make a mistake, press Clear and try again. When you're happy the PIN is correct, press Enter.
To stop using the ATM at any time, press Cancel to end your transaction and eject your card.
Once your PIN is accepted, you might see a list of suggestions or ads from your bank. Choose what you want to do from the options on the screen. For example, select Withdrawal by tapping firmly on the screen with your finger.
Next, tap on the account you want to withdraw from.
Now, choose an amount to withdraw. You can tap on a preset amount and press Enter. Or tap Other to type in a different amount using the ATM's keypad.
After a moment, the ATM will return your card and issue your cash. Remember to take them both before leaving the ATM.
Try it
For smart devices only. Practise using an ATM touchscreen in this fun and informative activity.